Shipping policy

Shipping Policy

At Khalisaan, we are committed to delivering your order safely, securely, and as quickly as possible.

🚚 Shipping & Delivery

We currently offer delivery across Pakistan.
Free shipping is available on eligible orders as mentioned on our website.
Orders are normally dispatched within 1–2 business days after confirmation.
Estimated delivery time is 3–5 business days after dispatch, depending on the delivery location and courier service.
Deliveries to remote areas may take additional time.

📦 Order Processing

Once your order is placed, our team will process and prepare it for dispatch. You may receive a confirmation call or message to verify your order details before shipping.

After dispatch, you may receive tracking information where available.

📍 Delivery Address

Please make sure that your name, phone number, and complete delivery address are correct when placing your order.

Khalisaan will not be responsible for delays or failed delivery caused by an incorrect, incomplete, or unreachable delivery address/phone number provided by the customer.

⏰ Delivery Delays

Delivery times are estimates and may be affected by:

Weather conditions
Public holidays
Courier delays
Incorrect or incomplete address information
Unreachable phone numbers
Unexpected circumstances beyond our control

If your order is delayed, please contact us and we will assist you in tracking the shipment.

📦 Damaged or Incorrect Orders

If you receive a damaged, leaking, opened, or incorrect product, please contact us as soon as possible after receiving the order.

We may request photographs or other information to verify the issue and determine the appropriate solution.

🔄 Returns & Refunds

For information regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy available on our website.

📞 Contact Us

If you have any questions about your order or delivery, please contact Khalisaan through the contact details provided on our website.

Khalisaan — Pure Products, Honest Quality.